Frequently Asked Questions
What is MosqueFees?
MosqueFees is a portal that allows parents to pay for their children's fees at mosques and helps mosques manage and administer these payments efficiently.
How do I pay fees for my child?
Log in to MosqueFees, select your child's mosque and the relevant fee category, and make the payment using our secure system.
Can I track my payments?
Yes, you can track your payment history through your account dashboard, where all transactions are recorded.
How do mosques manage payments?
Mosques can manage payments through the admin dashboard, where they can view transactions, generate reports, and update payment statuses.
Can mosques send notifications to parents?
Yes, mosques can send notifications to parents regarding fee reminders, events, or updates directly through the platform.
Is my payment secure?
Yes, all payments are processed through secure gateways, and we use industry-standard encryption to protect your financial information.
Can I set up recurring payments?
Yes, you can set up recurring payments for ongoing fees to ensure timely and hassle-free transactions.
How do I know if my payment was successful?
You will receive a confirmation message and a receipt after a successful payment. You can also view the status in your dashboard.
Can multiple children be managed under one account?
Yes, you can manage fees for multiple children under a single parent account, making it easier to track and pay fees.
How do I sign up for MosqueFees?
Parents and mosques can sign up by visiting the registration page, entering their details, and completing the setup process.
What should I do if I face issues or need help?
You can contact our support team through the Help Center or email us for assistance with any issues or inquiries.
Still have questions? Contact us at [email protected]