Frequently Asked Questions
What is MosqueFees?
MosqueFees is a portal that allows parents to pay for their children's fees at mosques and helps mosques manage and administer these payments efficiently.
How do I pay fees for my child?
Log in to MosqueFees, select 'Payments' and then 'Make Payment' for the dates that fees are due for your child. You will be able to make secure card payments right within MosqueFees.
Can I track my payments?
Yes, you can track your payment history through the Payments dashboard, where all transactions are recorded.
How do mosques manage payments?
Mosques can manage payments through the admin dashboard, where they can view transactions, generate reports, and update payment statuses. Mosques can also log cash or other payment methods.
Can mosques send notifications to parents?
Yes, mosques can send notifications to parents regarding fee reminders, events, or updates directly through the platform.
Is my payment secure?
Yes, all payments are processed through secure gateways, and we use industry-standard encryption to protect your financial information.
Can I set up recurring payments?
No, MosqueFees does not support recurring payments, however reminders can be sent to parents to make payments.
How do I know if my payment was successful?
You will receive a confirmation message and a receipt after a successful payment. You can also view the status in your dashboard.
Can multiple children be managed under one account?
Yes, you can manage fees for multiple children under a single parent account, making it easier to track and pay fees.
How do I sign up for MosqueFees?
Mosques can sign up by contacting MosqueFees. Mosques can create accounts for parents to manage their children's fees.
What should I do if I face issues or need help?
You can contact our support team through the Help Center or email us for assistance with any issues or enquiries.
Still have questions? Contact us at [email protected]