Fees and payments
Record manual payments and send reminders
Mark cash and bank-transfer payments as paid, send overdue reminders, and set one-off payment exceptions.
On this page3 sections
Not every family pays by card. The Payments page lets you record payments taken by hand and chase the ones that are overdue.
Record a manual payment
- Go to Dashboard → Payments and find the payment — search by family or filter by classroom, status, and date.
- Select one or more outstanding payments using the checkboxes.
- Choose Bulk Manual Payment, pick how the payment was made (for example cash), and add an optional note.
- Confirm. The selected payments are marked as paid.
Send overdue reminders
- Filter or select payments with the Overdue status.
- Choose Send Reminders. Each affected parent receives a reminder email about their overdue amount.
Payment exceptions
Sometimes a collection date needs different amounts — a reduced month, for example. Under Payments → Exceptions you can override the amount for each price plan on a specific upcoming date.