Award merits and record incidents

Merits recognise effort and good character; incidents record behaviour or safeguarding events that parents should know about. Both are visible to the family in the parent portal.

Set up merit types

1. 1Go to Dashboard → Merits and choose Manage Merit Types (admins only).
2. 2Create the types you want to award, such as excellent effort or helping others, each with an icon.
3. 3Deactivate a type to retire it without losing merits already awarded.

Award a merit

1. 1Open a classroom from Dashboard → Merits, or open the student's profile.
2. 2Use the star next to the student, or Award Merit on their profile.
3. 3Pick the merit type, add an optional comment, and confirm.

Record an incident

1. 1Go to Dashboard → Incidents.
2. 2Create a new incident, choose the student, and describe what happened.
3. 3Save. The incident is stored against the student and visible to their parent in the portal.