Messages
Message parents
Use announcements for whole-mosque updates and direct messages for individual conversations.
On this page3 sections
MosqueFees has two kinds of messages: announcements, which broadcast to parents, and direct messages, which go to the specific families you choose.
Send an announcement
- Go to Dashboard → Messages and choose New Announcement.
- Write your subject and message — term dates, event reminders, closures.
- Send. Parents see it in the portal and mobile app.
Send a direct message
- From Messages, open Direct Messages and choose Compose.
- Search for recipients by parent or student name and add one or more parents.
- Write the message — the subject is optional — and send.
Good practice
- Use announcements sparingly so parents keep reading them.
- Use direct messages for anything about a specific child, such as attendance concerns.
- Payment reminders have their own flow — see manual payments and reminders.